Make the most of your
SmileBack data.
If you use ConnectWise, you’re probably already using SmileBack, their customer feedback and satisfaction platform built specifically for Managed Service Providers (MSPs). It seamlessly integrates with service desks to capture instant client feedback after every ticket, turning customer sentiment into clear, measurable data. By helping MSPs monitor satisfaction scores and identify service trends in real time, SmileBack empowers teams to elevate client experiences and strengthen retention.
This powerful stream of feedback-driven insights is ready and waiting to be transformed into actionable intelligence. With Resplendent’s ability to combine SmileBack’s satisfaction metrics with data across your broader MSP ecosystem, you’ll gain a 360° view of client relationships and the tools to improve them like never before.
All your SmileBack data in one place... now.
You’re too busy to be chasing down data from every possible source and then spend hours merging it with other exported data. Now, you can combine SmileBack data with data from virtually any other source and get the insights you need.
Ready to see it (and believe it)?
P.S. You can do both and we'll use your own data for the demo.